Is the decision whether or not to sell Qantas’ frequent flyer program a strategic or operational decision? Is it a programmed or non-programmed decision? Explain your answer using references to Buhler (2001) or Kourdi (2003).

Description Assignment Overview Like many airlines around the world, leading Australian airline Qantas is facing very difficult times in spite of having a 65% market share in its home market of Australia. Due to rising fuel costs and a slow world economy, Qantas has recently been losing money and their CEO Alan Joyce has some […]

What are the problems with using selection interviews to identify the best candidate in relation to reliability and validity as a selection tool?

Introduction This workbook provides a reflection upon the learning developed from the seminar activities and class discussions. The workbook includes ten (weeks 2-11), each includes one or two questions with each answer in the region of 100 words per question. Week 2: Recruitment methods 1. Explain why line managers adopt the rational approach to recruitment? […]

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