What were the main issues in dispute? Were there important issues not discussed during the mediation? How were emotions managed during the mediation? Was there an impasse during the mediation? If so, how was it overcome?
1. Fitzgerald & Fitzgerald . view Parts 1 & 2 Prepare a written assessment of the videotaped mediation of the Fitzerald case. The written assessment should identify the mediation skills and interventions used, an analysis of the effectiveness of the skills employed, and suggestions for what you may have tried differently and why. The assessment […]