Analyze your entries in relation to the chapters covered in the course. Identify two to three common threads that relate to the course textbook. Write a 1000 – 1200-word blog post describing your service encounter.
Service Blog You will be required to post two service blogs outlining and analyzing service encounters. After each service encounter is described, the experience will be analyzed in relation to the course and textbook chapter concepts. Each of us experiences service encounters including at restaurants, banks, airlines, phone and cable providers, on busses, at colleges, […]