Analyze the case study by outlining the main roles of CRM in helping business organizations to manage customer relationship.
Analyze the case study by outlining the main roles of CRM in helping business organizations to manage customer relationship. CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS ORGANIZATIONS Salesforce.com is the most successful enterprise- scale software as a service (SaaS) and the undisputed global leader in cloud-based customer relationship management (CRM) systems. Users can access Salesforce applications anywhere […]