Analyze the case study by outlining the main roles of CRM in helping business organizations to manage customer relationship.

Analyze the case study by outlining the main roles of CRM in helping business organizations to manage customer relationship. CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS ORGANIZATIONS Salesforce.com is the most successful enterprise- scale software as a service (SaaS) and the undisputed global leader in cloud-based customer relationship management (CRM) systems. Users can access Salesforce applications anywhere […]

Explain what software as a service (SaaS) is and how it works using a real-world example.

Description Complete the Lesson 6 Short-Answer Essay by answering the following: Explain what software as a service (SaaS) is and how it works using a real-world example. Explain why cloud-based hosting may not make sense for some organizations and provide an example of a type of organization who may not be able to utilize cloud-based […]

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