Catherine Turco’s (2016) book The Conversational Firm is ‘Rethinking bureaucracy in the age of social media’. Synthesising everything you have learned in these sources below, write an essay that argues why bureaucracy might need to be defended as well as rethought.

Catherine Turco’s (2016) book The Conversational Firm is ‘Rethinking bureaucracy in the age of social media’. Synthesising everything you have learned in these sources below, write an essay that argues why bureaucracy might need to be defended as well as rethought.

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