How are the best practices and lessons learned shared throughout the organization to drive organizational learning and innovation?

After reviewing Section 6.1 Work Processes , please discuss the following:
• Competitive strategy and its relationship towards improving work processes/workflow to achieve better performance, reduce variability, improve products and services
• How to keep processes current with business needs and in a linear direction.
• How are the best practices and lessons learned shared throughout the organization to drive organizational learning and innovation?
Please use your readings to substantiate your thoughts.

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