Describe with the use of examples, two (2) methods of measuring/evaluating the success of a particular change process. (identify each method -1 mark; explain each method

1. Identify and explore in detail, four (4) core skills of an organisation development practitioner or change leader. (each skill listed – 1 mark; explain each skills – 3 marks each)

2. Identify and illustrate five (5) challenges that organisations face when implementing a change. (identify each challenge – 1 mark; explain each challenge – 3 marks each)

3. Explain, using four (4) examples each of the advantages and disadvantages of employing internal versus external change management consultants. (internal consultants – Advantages 4 marks / Disadvantages 4 marks; external consultants – Advantages 4 marks / Disadvantages 4 marks)

4. Describe with the use of examples, two (2) methods of measuring/evaluating the success of a particular change process. (identify each method -1 mark; explain each method – 2 marks)

5. Using a relevant example, define and discuss resistance to change and how you would you overcome it as a change leader. (definition – 2 marks; discussion – 4 marks)

6. Energising, inclusive, resolute and commanding are four dimensions of leadership. Define them and explain with examples, their relationship to change management. (each definition – 2 marks; each discussion – 4 marks)

7. With the aid of an example, apply Force-Field Analysis in relation to change management. (definition – 2 marks; discussion – 4 marks)

8. With the aid of an example, apply the concept of discontinuous change? (definition – 2 marks; discussion – 4 marks)

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