1. When communicating in groups, are you able to discern the demeanor, language or behaviors of the group and alter your communication strategy for a better understanding?
Reference
Tyczkowski, B., Vandenbouten, C., Reilly, J., Bansal, G., Kubscb, S., & Jakkola, R. (2015). Emotional intelligence (EI) and nursing leadership styles among nurse managers. Nursing Administration Quarterly, 39(2), 172–180.
