Use a law enforcement/police type conflict as an example with a co-worker
Assignment
Identify an interpersonal conflict you are currently experiencing with one specific individual. It could be with a boss, subordinate, vendor/supplier, client, or co-worker. Analyze the conflict using the principles presented in our text and in the videos.
First, identify and describe the type of conflict you are experiencing. What is the focus of the conflict? What is/are the specific source(s) of the conflict?
Second, select an appropriate strategy to address this conflict (forcing, compromising, collaborative, compromising, accommodating).
Explain why you believe the strategy you chose is best for this situation in terms of the:
Importance of the relationship
Importance of the issue
Relative power
Time constraints
Assertiveness
Cooperativeness
Third, describe how the strategy you chose relates to the “Managing Interpersonal Conflict” and “Strategies of Handling Conflict” assessments.
For example, is the strategy you chose in step 2 your “go to” strategy? Could there be an opportunity to “stretch” your skills?Fourth, draft a “script” in which you initiate a conversation with the individual with whom you are experiencing conflict. Use the X,Y,Z formula on page 321.
