Leadership and Performance
Problem Analysis Worksheet
Review the Wk 5 Case Studies and select one scenario.
Complete the table below for the scenario selected by providing the following:
Identify the problem.
Analyze the problem.
What is the issue?
Who does it affect?
What is the appropriate model to analyze the problem?
What are the ethical considerations within the problem?
Create two to three possible solutions to resolve the problem.
Analyze the potential positive and negative effects.
Description
Case Scenario
The staff members at Smiley Hospital are assigned to specific patient age groups and their responsibilities differ across the unit. The staff has been complaining that their evaluations do not accurately measure their responsibilities and that they are being measured on performance outcomes they cannot control. Morale is low because they believe their work is not being recognized or distributed fairly (leadership/ethical issue). The directors at Smiley Hospital have been challenged with developing a new way to fairly assign and assess individual performances according to their various job descriptions.
