Evaluate the tools and techniques used in quality management within an organisational setting.

Description

Assessment brief  features the following assessment tasks. Further detail is provided against each assessment task within the brief.

Assessment Task Learning outcomes covered by assessment method

Assessment criteria

1a Write an account on the scope and purpose of quality management within organisations

LO1 Understand the scope and purpose of quality management within organisations

1.1 Evaluate the scope and purpose of quality management within organisations

Approx. 750 words

1.2 Analyse organisational structures for managing quality

1b Write a good practice guide entitled:

Stakeholder influence and the impact of quality management systems on an organisation’s activities

1.3 Examine the influence of stakeholders in quality management

Approx. 750 words

1.4 Analyse the impact of quality management systems on an organisation’s activities

2a Write an account which evaluate approaches for managing and maintaining quality

LO2 Understand approaches for managing quality

2.1 Evaluate approaches for managing and maintaining quality

Approx. 650 words

2b Write an account on tools and techniques used in quality management within an organisational setting

2.2 Evaluate the tools and techniques used in quality management within an organisational setting

Approx. 650 words

3 Write a report entitled:

The application of continuous improvement within organisations

LO3 Understand the application of continuous improvement within organisations

3.1 Justify the use of short and long term strategies for continuous improvement

Approx. 750 words

3.2 Evaluate the process for embedding continuous improvement within an
organisational setting

4a Write an account on how the effectiveness of quality management within an
organisational context can be assessed

LO4 Know how to judge the success of quality management

4.1 Discuss how the effectiveness of quality management within an organisational context can

4b Write an account to evaluate the use and purpose of a corecard method to judge the success of quality management

4.2 Evaluate the use and purpose of a scorecard method to judge the success of quality management

Approx. 450 words

 

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