Task Instructions
Review and analyze the chosen organization with theoretical models from the modules and produce a 1200-word report that responds to the following four questions:
1. From the perspective of the organisation’s customers, Identify and discuss the experience innovation that has been created.
2. Discuss and describe the convergence innovation that has been used by the organisation to enable it to provide the products/services it sells?
3. What role has Design Thinking played in the success of the organisation?
4. Do the organisation’s innovators/entrepreneurs demonstrate a covert or overt culture within the organisation? Justify your answer.
Suggested Outline & Content of your Report:
a) Cover Page – subject name, assessment name, student name, ID
b) Executive Summary
c) Table of Contents
d) Introduction
e) Discussion – answer to the 4 questions listed above.
f) Conclusion
g) References – minimum of 5 ACADEMIC REFERENCES
You are encouraged to use tables, charts and images in your report. Note that the cover page, executive summary, references, appendices, tables, charts, and images do not form part of the word count.
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