Demonstrate knowledge and competencies related to conflict and negotiation in a healthcare setting.
Create a conflict scenario based on a conflict and analyze the key causes of the conflict, barriers to resolution, and effective options for reaching a settlement.
The paper will include a brief description of the organizational setting in which the conflict occurred, identify major participants, explore dynamics likely to have caused and/or inflamed the situation, and explain how positions adopted by the persons involved added complexity or provided opportunities to achieve a positive resolution.
Include the BATNA as well. The paper must be 12-15 pages in length, not including title page, references, or appendices.
