Reflective account of interpersonal skills taken from a 20 minute conversation with a patient / service user / carer in practice
Description
Write a 1500 word reflective account of your interpersonal skills taken from a 20 minute conversation with a service user/carer in practice.
In this critical analysis you will need to:
Demonstrate theoretical knowledge underpinning the application of interpersonal communication skills with individuals, carers and/or families. Highlight the importance of communication in health and social care, considering the strengths and limitations of the approaches identified.
Identify and discuss the skills that you demonstrated in your conversation, reflecting on engagement and collaboration, barriers/boundaries and any ethical issues. Consider how self-awareness might impact on the application of active listening skills.
Identify any additional specific chosen interventions adopted in the discussion, evaluating their use and highlighting potential alternatives.
The analysis should particularly highlight your efforts to establish therapeutic rapport and demonstrate empathy and relationship-building skills within an overall conversational approach.
Refer to frameworks that you have applied during the workshop sessions and maintain confidentiality at all times.
