Describe how multi agency working could support the service user identified in the case study.

Professional commutations

Description

Task 1: Professional discussion (2.1 – 2.3)

You will need to work in small groups for this part of the assessment. Each group will be given a case study. In your groups you will need to prepare a professional discussion which will take place with your lecturer.

This discussion must include:

• How multi agency working could support the service user identified in the case study

• Each member of the group will need to research the role of a social work professional and discuss how they could support the service user

• Why communication is vital when supporting service users

You will need to write a brief report evaluating your own performance.

Task 2: Booklet (1.1, 1.2, 3.1, 4.1, 4.2)

You have been asked to produce a booklet for new colleagues regarding effective communication within the team. In your booklet you must include:

• A summary of effective communication skills

• Discussion of two reasons for effective communication skills in social work practice

• Discuss the importance of equality in communication in the client/professional relationship

• Analysis of two situations which may give rise to conflict

• Proposed and justified strategies to manage or resolve the two situations

Word Count: Task 1: 500 words (+/-10%)

Task 2: 1000 words (+/-10%)

Academic Conventions:

This must be:

• Formatted as a booklet

• Fully referenced throughout, with a reference list at the back

• Written in formal academic tone.

You may:

• Use diagrams, charts, etc (referenced)

• Use headings / subheadings

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