This coursework enables you to demonstrate an understanding of the key tools, concepts and techniques covered in the lecture topics, and the ability to apply those to a real life example.
This assignment is designed to assess the module’s learning outcomes 1-3:
LO1: Describe the principal tools, concepts and techniques covered in each lecture topic and explain why they are necessary.
LO2: Discriminate between and evaluate different approaches to operational efficiency.
LO3: Discuss relevant applications of operations practice in service and manufacturing contexts
Assignment Information
You are required to prepare an individual management report analysing how operations management is conceived, supported, delivered and developed in a chosen organisation.
Your report should address the following:
The transformation model
Operation’s performance
Process design and analysis
Within your report, you should both discuss the relevant theoretical concepts and frameworks, and apply them to analyse operations in the chosen organisation.
In relation to the three topics suggested above, you need to consider the following:
what critical issues or problems emerge in the particular organisation’s context;
how the organisation is responding to them;
in what ways the managers or practitioners perceive the issues and responses;
how we can interpret and evaluate the findings in light of the literature; and
what we can suggest for improvement.
Word limit and practical advice
Your report should be 2000 words in length (+/- 10%). The list of references, tables, figures
and appendices are not included in the word count.
