Module 4 SLP: RISK MANAGEMENT; SAFETY AND HEALTH
Review the following article and video:
Hayes, T. Struggling to resolve workplace conflict? Here are some tips. Credit Union Times. Retrieved from ProQuest in the Trident Online Library.
Make a Dent in Leadership. 5 types of conflict in the workplace and how to handle them[Video]. https://youtu.be/o7-bbd1F9bk
And, if the issues continue, the three basic types of dispute resolution available are mediation, arbitration, and litigation.
Read the following for a summary of each.
There are also links to good sources in this article.
What are the three basic types of dispute resolution? . Program on Negotiation, Harvard University. https://www.pon.harvard.edu/daily/dispute-resolution/what-are-the-three-basic-types-of-dispute-resolution-what-to-know-about-mediation-arbitration-and-litigation/
Note: In MGT412 we have a Module devoted to the development of union influence in the U.S. Discuss the history of unions, reasons for decline in union membership, union labor laws, and the process employees go through to form a union.
Read the following:
Section 12.2: The Nature of Unions, in:
Beginning Management of Human Resources. (2012). https://2012books.lardbucket.org/books/beginning-management-of-human-resources/s16-01-the-nature-of-unions.html
Module 4 Summary
In this final module, examine the topic of resolving differences in the workplace so that positive work relations result.
In all of your HRM courses, pursue topics introduced in this class as well as other people-related topics. Explore in more depth some of the many HRM strategies that contribute to overall business success.
