BUS 4680, Human Resource Development 2
UNIT x STUDY GUIDE
Title
PAs
PAs are one of the known methods in assessing strengths and weaknesses within the day-to-day work ethics of the employees . The documented results of the appraisals are used to further develop and manage talent within the organization.
In the development process, the feedback from the PA can be used to formulate a plan of improvement. It can also assist the employee and employer in building the needed skills to reach the next level of progress from the organizational, personal, and task perspectives.
The information obtained from the PA is derived from the responses to various questions based around the goals and objectives of the organization. In the PA, you will have Q&A options available for selection. The answer options are usually in the form of raters, as listed below.
1 = Unsatisfactory
2 = Does not meet expectations
3 = Successful/Meets expectations
4 = Exceeds expectations
5 = Outstanding
A PA can consist of structured or open-ended questions or both. Of the two, structured questioning is the best
option for consistency and accuracy in addressing the needed areas of focus. Some key question areas to focus on are listed below:
1. attendance and punctuality ,
2. communication skills,
3. job knowledge,
4. planning and organization,
5. problem-solving,
6. productivity,
7. quality, and
8. core values/diversity and inclusion .
A sample line of questioning is shown below.
What areas need improvement, training, and development?
What type of future training efforts would you like to see offered?
Can you specify areas of improvement for the organization?
