Give background information and include a cause-and-effect diagram or fishbone diagram. Be sure to include causal categories and first-level, second-level, and third-level causes. Conclude with a discussion of next steps.

Continuous QI, Risk Management, & Program Evaluation 

In 300 words, respond to the following scenario:

The hospital has been having a problem with doing surgery on the wrong side.
Give background information and include a cause-and-effect diagram or fishbone diagram. Be sure to include causal categories and first-level, second-level, and third-level causes. Conclude with a discussion of next steps.
Include Title page & APA format