Change Agents in the Change Management Process
One of the most fascinating components of the change management process is the change agent. The change agent, who can be a leader, manager, employee, consultant, or customer, is a person who is often at the center of the change management process and performs several critical functions in the overall process.
Discuss the following regarding change agents:
Define the concept of a change agent, including the traits and characteristics that best represent a change agent in today’s organization.
Discuss the role of a change agent in the change management process .
Assess how a change agent can influence the generation, direction, success, or failure of a change initiative.
Finally, assess any challenges a change agent may have in the change process and how these challenges should be addressed.
