10.1 Learning Outcomes:
• Describe managers’ appropriate use of power and influence.
• Identify traits and characteristics of successful leaders. • Identify behaviors of successful leaders.
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10.2 Action Required: Leadership is the ability to influence employees/people to voluntarily pursue organizational goals. Not everyone is suited to being a good leader
10.3 Test your Knowledge :
Is it a skill anyone can develop? Discuss how important is it to an organizational success?
10.4 Instructions
• Answer the question available in the “Test your Knowledge” section.
• Post your answer in the discussion board using the discussion link below
