Outcomes:
Describe the communication process.
Compare communication channels and appropriate ways for managers to use them.
Identify barriers to communication and ways managers can overcome them.
Discuss how managers can successfully use social media to communicate.
11.2 Action Required:
Communication is the transfer of information and understanding from one person to another. You are an efficient communicator when you can transmit your message accurately in the least time. You are effective communicator when your intended message is accurately understood by the other person.
11.3 Test your Knowledge :
Examine the effects of social media on managerial and organizational effectiveness.
11.4 Instructions
Answer the question available in the “Test your Knowledge” section.
Post your answer in the discussion board using the discussion link below
