Communications Management
Assignment Question(s):
Part 1 (10 Marks)
Find a job announcement for a position of interest to you and answer the following:
Group and categorize the key abilities and attributes that are being sought. (4 Marks) 400 words
Create either a chronological or functional résumé.
Explain why you selected this type of résumé.
Part 2 (5 Marks)
In the role of a customer, write a claim letter to a company asking them to compensate you for the harm their products caused to your houseplants. (2.5 Marks) 250 words
Now, assuming you are the claims supervisor in that company and you want to respond negatively to the claimant, what communication channel would you choose and why? (2.5 Marks) 250 words
