MGT312- Decision making and problem solving
The 7 steps decision making process:
1- Clarify & Define the problem:
Is there actually a problem?
How urgent is the problem?
What’s this situation look like?
Example:
2- Establish realistic goals:
Establish smart, specific, measurable; achievable, relevant, and timely goals.
3- Generate solutions: have a several solutions. ie. Brainstorming your options.
Example
4- Evaluate & Compare:
What are the pros and cons?
5- Decide on feasible & appropriate solutions: Choose the best solution and make sure to take action
6- Implement solutions:
Make sure to take action
Even isn’t percent 70%-80% good is still good.
7- Evaluate outcomes:
Did it work?
How do we know?
What decisions do we need to make next?
