Was this a successful or unsuccessful mediation? Why or why not?If you were the mediator, what would you have done differently? What did s/he do well or not do well?

Final Critical Analysis Assignment

Watch it and review it, keeping in mind the six steps of mediation. It will be helpful to take notes while watching the scenario with the employees in conflict as well as the mediator. Your critical analysis of the video mediation must follow the six steps below. You may use your book as a resource.

Step 1: Introduction and ground rules
Step 2: Hearing and summarizing back
Step 3: Identifying and discussing the issues
Step 4: Mutual understanding and communicating feelings
Step 5: Idea-Storming and exploring win-win solutions
Step 6: Signing the voluntary agreements and arranging a follow-up meeting

Using the six step mediation model as a guide, critically analyze the mediation and the mediator’s effectiveness. Your written responses must utilize APA style, proper grammar , and critical thinking. Simple yes or no responses will not be accepted; however, you may utilize bullets and short answers where appropriate in your responses. Your step-by-step analysis should be 2-4 pages . After analyzing each step, answer the remaining qualitative questions in Part Two below and submit your critical analysis via.

Part Two: Qualitative Questions

1. Was this a successful or unsuccessful mediation? Why or why not?

2. If you were the mediator, what would you have done differently? What did s/he do well or not do well?

3. On a scale of 1-10, with 10 being the best and 1 being the worst, give the mediator a rating and justify why.

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