Identify and explain the importance of 4 support systems that a service provider/business should have in place to support their service representatives in providing excellent service.

Customer Service Answer the 5 questions below. You do not need a work cited page. Each answer must have at least 2 to 3 paragraphs. You do not need to put in a formal essay form. You may answer the questions in order. 1.) Identify what you consider to be 5 important reasons why a […]

Why do you think Cook chose an open article to confirm that he’s gay? Was this the best choice? Why or why not? What reaction do you think he expected from shareholders, customers and employees, and other stakeholders?

Discuss your thoughts on about Tim Cook’s article in Bloomberg Business week. Read through the statement here: buswk.co/1DBoBfo. Pay attention to the organization, word choice, and tone. Why do you think Cook chose an open article to confirm that he’s gay? Was this the best choice? Why or why not? What reaction do you think […]

What were the security and information exploit? What actions did the company take? Do you agree with what the company did? How soon did the company let their customers know, and what services did they offer them?

Once a breach has occurred, customers are possibly the targets of having their information exploited. find a recent article explaining a company that has been a victim of their customer's or company information being attacked or stolen • • What were the security and information exploit? • What actions did the company take? • Do […]

. “An organisation’s culture has a significant impact on those working in the organisation, as well as those who interact with the organisation, such as customers, clients, suppliers and other stakeholders” (Cross and Carbery, 2016).Critically evaluate this statement.

. “An organisation’s culture has a significant impact on those working in the organisation, as well as those who interact with the organisation, such as customers, clients, suppliers and other stakeholders” (Cross and Carbery, 2016). Critically evaluate this statement.

Identify the strengths and weaknesses of the business model and make predictions about the likelihood of success and define what is considered as success.

Decide what type of business you are interested in developing a plan for. Having chosen a business, thoroughly contemplate and investigate the most pressing sustainability issues within that industry Based on your industry analysis, you should design your business in such a way as to avoid worsening the current sustainability issues and hopefully even make […]

Critically assess how the company creates ‘value’ for customers, how is this different from the solutions offered by competitors?Explain

You are to identify a company operating in the industry sector allocated to you, research its activities, and write a report to the CEO that analyses (using best practice concepts introduced in lectures) how the company should approach the following matters – 1. Firstly concisely evaluate the question “Is marketing a philosophy or a process?”, […]

Evaluate the impact of the rising awareness of sustainable consumption on consumer behaviour in any country and one sector/industry of your choice.

Essay Submission: 3000 Words Learning Outcomes Assessed 1,2,3 and 4. 1.Critically understand the connectivity between marketing and consumption, customers & customer behaviour. 2.Assess and appraise customer behaviour theories and concepts from a critical perspective. 3.Apply this critical evaluation of customer behaviour theory to the creation of strategic and responsible marketing practice. 4) Critically investigate research […]

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