What was the nature and sources of organizational inertia in this case? Explain “disruptive technology” and “architectural innovation” as it relates to this case. Evaluate the role of organizational ambidexterity, crisis management, capability development, dynamic capabilities, and knowledge management in this case.

The Nature of Change In this module, we learned that everything is in a state of constant change. This is a challenge of strategic management, as the industry environment is driven by technology, consumer needs, politics, economic conditions, and many other influences. Consider these influences as you analyze the following case. Case 11: New York […]

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