Describe process thinking and system boundaries. Explain how the process view of business is cross-functional. Construct a process flowchart for a given process.
Process-Flow Analysis Describe process thinking and system boundaries. Explain how the process view of business is cross-functional. Construct a process flowchart for a given process. Analyze a process by asking a wide variety of questions informed by the process flowchart. Calculate process-flow capabilities using analytics. Explain the principles of process redesign.