Explain what you would do upon receiving an email like this? How would you handle the issue internally? Provide a draft of a reply to this angry customer. Explain the time frame that this would happen in.
TASK #1 Here is an email from an angry customer: Hi I have the Talking Angela app on my iPad, my daughter aged 3 loves it but I have concerns. More recently when you get the opportunity to ‘earn’ the blue diamonds on start-up on the terrace you need to play a sponsor’s video. I […]