How similar do you think the experience of other guests is to yours? Why? How were you regarded and treated by the restaurant personnel and other guests? What would you say about this establishment’s service ethic? Did you notice any differences in service based on the type of guests?
HFT3003 “Eyes of the World” Part 1: On-site experience & observation: This on-site experience requires between one and four hours on site (alone). Take field notes immediately after your experience as a guest. Write your paper later, using the field notes as reference materials. You must recognize that global issues and systems are experienced differently […]