What strategies would you implement to prevent further episodes of potentially illegal behavior? What leadership qualities would you apply to effect a positive change in the practice?  Be thinking about the culture of the practice.

You are a family nurse practitioner employed in a busy primary care office. The providers in the group include one physician and three nurse practitioners. The back office staff includes eight medical assistants who assist with patient care as well as filing, answering calls from patients, processing laboratory results and taking prescription renewal requests from […]

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