Using relevant cross-cultural theories and models,critically evaluating why cultural intelligence and sensitivity is essential for hotel personnel before focusing on the hotel guest service implications for one international country of your choice.
Students are to compile a report for hotel Staff to assist in preparing them to manage the guest experience for the international visitor. Using relevant cross-cultural theories and models, begin by critically evaluating why cultural intelligence and sensitivity is essential for hotel personnel before focusing on the hotel guest service implications for one international country […]