Difficult conversation analysis
Stage 1
Identify a difficult conversation/conflict that you have recently experienced.
Stage 2
Describe the conflict in detail. This might include the topic, the participants and their relationship, what
the major concerns are, where the differences or conflict lies, what people have said and or done, and
other details that you believe are important for the reader to know. Be as detailed and explicit as possible.
Stage 3
Write an 8 – 10 page analysis (formal, academic, following APA 7 th edition Style) where you describe the
conflict as explained above, analyze what has transpired, and make explicit and detailed recommendations.
