Crisis Management
Organizations can be subjected to bad press easily in this age of global communication. Offending groups of stakeholders or consumers can have lasting and widespread consequences for a company. An organization may be linked to a CEO, public figure, or celebrity brand endorser.
When consumers hear about the individual, they automatically make a connection with the brand or organization and vice versa. This is advantageous when the “face of the company” is viewed positively.
But when controversy strikes, that association can have a detrimental effect on the company and send it into crisis management.
Find a spokesperson or leader of an organization who recently did or said something which reflected poorly on the entity. It may be a current news story or conduct internet searches for an incident (less than a year old).
You will write a 1-½ page report:
Provide a brief background of the incident and how the company was affected in the news, social media.
Critique how the company reacted.
This is your opinion as an affected party.
The report is written in 1st person.
Use the attached template (BUS303 SLP 3) to create your submission.
Your submission will include:
Completed Template
BODY OF PAPER: 1-½ pages
TOTAL LENGTH: 3-½ pages (Cover page, BODY: 1-½ pages and 1-page Reference List)
Develop and reference your sources of information with References Page, In-text Citations, and APA Title
Page formatting from the following Guides and Links:
APA 7th Assignment Template
