Explain the principles of effective virtual team communication. Describe strategies for effective group writing. Explain basic principles for handling a difficult conversation Describe the characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it.

Explain the principles of team communication in high-performing teams.
Describe and demonstrate approaches to planning, running, and following up on meetings.
Explain the principles of effective virtual team communication.
Describe strategies for effective group writing.
Explain basic principles for handling a difficult conversation
Describe the characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it.
Explain the major cultural dimensions and related communication practices.
Name and describe key categories of business etiquette in the intercultural communication process.
Identify how generational, gender and other aspects of diversity affect workplace communication.